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Privacy Policy

This Privacy Policy explains how FreeCreedit66.my (‘we’, ‘us’, ‘our’) collects, uses, stores, and protects your personal information when you use our website and services. By using this website, you consent to the practices described in this policy.

1. Information We Collect

CategoryExamplesPurpose
Personal informationFull name, date of birth, mobile numberIdentity verification, account creation
Account dataUsername, password (encrypted), login historyAccount security and access
Financial dataPayment method details, transaction historyProcessing deposits and withdrawals
Usage dataPages visited, session duration, device typeImproving website performance
Communication dataMessages sent via live chat or supportCustomer service and dispute resolution

2. How We Use Your Information

  • To create and manage your account
  • To process deposits, withdrawals, and bonus credits
  • To verify your identity and prevent fraud
  • To communicate important account or promotional updates
  • To improve our website and user experience

3. Data Sharing

We do not sell your personal information to third parties. We may share data with:

  • Partner gaming platforms, solely to facilitate your account access and gameplay
  • Payment processors, to complete deposit and withdrawal transactions
  • Legal authorities, where required by applicable law or regulation

4. Data Security

  • All data transmissions are protected using SSL 256-bit encryption
  • Access to personal data is restricted to authorized personnel only
  • Passwords are stored in encrypted form and never visible to staff
  • Regular security reviews are conducted to identify and address vulnerabilities

5. Your Rights

RightWhat It Means
AccessRequest a copy of the personal data we hold about you
CorrectionRequest correction of inaccurate or incomplete data
DeletionRequest deletion of your data, subject to legal retention requirements
Withdrawal of consentWithdraw consent for data processing at any time

6. Cookies

We use cookies to maintain secure sessions, remember your preferences, and analyse website traffic. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law, typically for a minimum of 5 years after account closure.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via the website or registered contact details. Continued use of the website constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or requests, please contact our support team via live chat or WhatsApp, available 24/7.